HotSauce World Shipping
We use FedEx Ground to ship our products to the USA and Canada. In
most cases this is the least expensive method for shipment. We may
choose to ship via USPS if it will help speed up or reduce the cost
of shipping the item to you. We are not responsible for fees charged to you by
your receiving country. Free Shipping Offers apply to Ground Shipping Within the Lower
48 States.
At checkout, you will be prompted to choose a shipping method for your item(s).
(Please note that some items and locations may offer only one shipping method.)
Shipping costs are determined by the destination address of your order and the
combined shipping weight of all items in your order. Your total shipping charges will automatically compute during
checkout prior to the completion of your order.
We use Ground Shipping to ship our products to USA and Canada. Regular delivery
to Alaska, Hawaii, APO/FPO addresses and US territorial possessions is via USPS
Parcel Post or USPS Priority Mail, and takes approximately 3 to 12 days.
For international we ship via USPS Priority Air Mail International. You can expect delivery with in 4 to 10 business days of your order for in stock items. All
applicable duties and taxes will be paid by the package recipient. All International orders will be shipped using USPS. All international and APO, P.O. Box, etc. will ship within 7 to 10 days.
Return Policy
Here at Hot Sauce World, we are sure that you will be happy with your purchase.
If for any reason you are not satisfied, we will give you a refund or store
credit. Just return the unused, unopened product to us within 15 days of
purchase. The Customer is responsible for return shipping charges, unless we
have shipped the wrong item to you. It is necessary that you contact our
Customer Care department (service@hotsauceworld.com) service@hotsauceworld.com
for an RMA number first. If your items arrive broken, please let us know as soon
as possible. All shipments are insured.
Inventory
Most of our items are in stock and will ship within 24 to 48 hours. Due to the
volume of orders and our large inventory, in rare cases, some items may be out of stock. If any items are on back order, you will be notified immediately via
email with options to make a substitution or to ship without and have a credit
issued.
Order Status
If you are seeking status on your order, we request you send an e-mail (service@hotsauceworld.com) for faster responses to your questions.
Your satisfaction is our main priority. If you have any questions or concerns about your experience with Hot Sauce World, please e-mail us at service@hotsauceworld.com. For Customer Service Questions and placing orders, please call us toll free at: 1-877-346-8837.
